Unlock a Student's Account After Image Login Failure

If a student is using the Image Login method in Hello World CS and fails to log in after three attempts, their account will automatically be locked for one hour to ensure security. As a teacher, you have the ability to unlock their account immediately through your teacher dashboard.

Follow the steps below to unlock a student's account:

1. Log in to your Teacher Dashboard

2. Navigate to your Section's Roster & Login Page

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3. Locate the student's Name in the roster and click on the corresponding Unlock Image Login button.

4. An "Image login unlocked" success text message will appear below the button to confirm that the User's Image login is now unlocked.

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Additional Notes

• Once unlocked, the student can attempt to log in again without waiting for the one-hour lock period to expire.
• If the issue persists, double-check that the student is using the correct login sequence for the Image Login method.
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For further assistance, contact the Hello World CS support team.

Thank you for helping us maintain a secure and seamless experience for all users!

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