We understand that reviewing and troubleshooting student projects can be challenging. Our Support Contact Form is intended for platform-related technical issues such as login problems, roster errors, or system bugs. Please note that we are unable to review, fix, or grade student projects.
To help you and your students get back on track, please follow these steps to troubleshoot common project issues:
1. Review Teacher Resources
Ensure you've thoroughly reviewed all available teacher resources, including the professional development courses, lesson plans, coding directions, and example projects. These resources often provide the necessary guidance for identifying common coding errors or project pitfalls.
2. Check for Common Coding Errors
Many student projects fail due to simple coding mistakes. Ask your student to review their code for:
📢 New Feature: Delightex recently added a debugging tool that highlights coding errors to help students quickly identify and fix mistakes!
3. Encourage Peer Collaboration
Sometimes, other students can spot issues more easily. Encourage students to work together or pair up to review each other's projects for mistakes. Collaboration can also help students build problem-solving skills.
4. Test the Code
If the issue seems related to a specific part of the project, ask your student to isolate and test small sections of the code to identify where the problem lies. Sometimes, running the code piece-by-piece helps uncover hidden issues.
5. If You Need Further Help
If your question is curriculum- or course-related, please reach out to your PD Specialist for guidance.
If you are experiencing a technical issue (e.g., login problems, roster errors, blank screens, or platform-related bugs), please submit a request through our support contact form (linked below) with a clear description of the issue. This will ensure that our support team can assist you promptly with the appropriate solution.